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Commerce Functional Lead

Consulting – Chicago, Illinois
Department Consulting
Employment Type Full-Time

About Avionos

Avionos is the digital services and solutions firm that delivers innovative connected customer experiences. Pioneering some of the leading cloud technologies in content, commerce and CRM, Avionos delivers business outcomes and digital experiences for global clients using a Rapid Innovation approach. By rethinking the customer experience, Avionos has helped brands like Kellogg’s and Jones Lang LaSalle make a positive impact on brand and revenue growth. 

The Role

You will lead the day to day execution of a client project while guiding and developing individual team members.  You’ll work directly with clients and you’ll take ownership of the overall project and its end products. You will make an important contribution to the analysis, design, and implementation of business performance approaches, developing tailor-made solutions and working closely with clients to ensure positive impact and sustainable results. 

You will have the opportunity to build on your proven leadership skills and leverage your interest in inspiring others, building strong relationships.  In a collaborative team setting, you'll work closely with others but also autonomously with little direction.  Your superior analytical, quantitative and conceptual thinking skills and strong interpersonal and communication skills will ensure successful client projects and team performance. 


  • Knowledge of best practices in all areas of Commerce. 
  • Direct experience in the tactical operations of a Commerce website. 
  • Ability to lead functional discussions and scoping decisions based on best practices for implementing the commerce application. 
  • Experience eliciting high-level business requirements and creating detailed functional specs as well as other documentation like requirement traceability matrixes, work-flow diagrams and use-cases. 
  • Experience with performing gap analysis outlining client gaps in technology, resources, and institutional knowledge necessary to deliver and execute a successful channel rollout. 
  • Consulting experience with demonstrated track record of continuing responsibilities, creativity and innovation. 
  • Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet client’s business needs. 
  • Perform project tasks independently and may direct the efforts of others. 
  • Participate in or lead the development of client deliverable content. 
  • Anticipate client needs and formulate solutions to client issues. 
  • Lead work sessions with commerce customers and other team members to understand needs, define requirements and business processes. 


Desired Skill & Experience

  • 5+ years of full lifecycle implementation experience using various SDLC methodologies 
  • 3+ years of experience in tactical deployment or re-launch of commerce applications 
  • Prior experience supervising high performing consultants 
  • Bachelor’s Degree required 
  • 20% travel flexibility – more or less depending on project. 
  • Candidate should be comfortable with travel and overtime as client commitment requires 


Also desired, but not required:

Knowledge or experience using other Salesforce or Adobe solutions, such as: 

  • Salesforce Sales Cloud 
  • Salesforce Service Cloud 
  • Adobe Experience Manager 
  • Adobe Target 
  • Adobe Campaign 
  • Magento 


Why Work for Avionos:

The people at Avionos love what we do. We are proud to deliver best-in-class ecommerce and integrated marketing capabilities for our clients. Their success means we’re successful and we take that to heart.  

We’re founded and led by an executive team of experts in our field who value and enjoy teaching our employees how to see around corners, strategically guide our clients, and how to drive real business results. We collaborate and challenge each other to be the best we can be.  

We’re one of Crain’s Chicago’s Best Places to work in 2018, Best Company Culture by Comparably, and a certified Great Place to Work. We have continuous training, mentorship, great benefits, and unlimited vacation. With each year, we continue to beat our goals. This year will be no different. Join us for this exciting ride! 





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  • Location
    Chicago, Illinois
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