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Avionos

Functional Lead, CPQ

Consulting – Chicago, Illinois
Department Consulting
Employment Type Full-Time
Minimum Experience Experienced

About Avionos  

Avionos is the digital services and solutions firm that delivers innovative connected customer experiences. Pioneering some of the leading cloud technologies in content, commerce and CRM, Avionos delivers business outcomes and digital experiences for global clients using a Rapid Innovation approach. By rethinking the customer experience, Avionos has helped brands like Kellogg’s and Jones Lang LaSalle make a positive impact on brand and revenue growth. 

The Role 

The CPQ Functional Lead will act as the subject matter expert (SME) on Quote to Cash products and processes. This person drives the relationship and alignment to their respective technology and product stakeholders and helps to ensure market professionals have the tools, and information they need to be successful in their jobs as it relates to CPQ products. This person will focus on solving for relevant CPQ customer challenges, which may include field readiness, early adopter customer use cases, developing and distributing product and feature implementation best practices content and publishing reference architectures. 

Responsibilities

  • Design and develop scalable Salesforce CPQ solutions with a strong emphasis on user experience. 
  • Support the company’s Salesforce CRM, perform configuration requests on an as needed basis. 
  • Participate in internal customer meetings to gather, define, and document business requirements. 
  • Write and present requirement use cases and perform a technical feasibility and impact analysis. 
  • Manage the product catalog and pricing, maintain an organized product hierarchy. 
  • Document product configuration flows, product rules, pricing drivers, and guided selling behaviors. 
  • Establish mutually beneficial relationship with CPQ product owners and stakeholders 
  • Collaborate with the Technology, Marketing & Product organization, and Customers to execute an early adopter program 
  • Develop CPQ based solutions using Salesforce technology for common customer use cases. 

 

Desired Skill & Experience  

  • Ideally 3-5 years of Salesforce CPQ (formerly SteelBrick) experience. 
  • 3+ years experience with Salesforce Sales Cloud 
  • Skill designing and implementing Salesforce CPQ solutions with advance pricing and product configuration capabilities. 
  • Understanding of the Salesforce CRM and tools (i.e. flows, process builder, workflows) 
  • Knowledge of complementary CPQ applications such as Nintex DocuGen and DocuSign. 
  • Thorough understanding of the fundamentals of CPQ products and how our customers use the platform to manage their business. 
  • Interacts well with both technical and non-technical customers, attains relevant technical and business requirements, analyzes information and designs comprehensive solutions. 
  • Develops visually rich and professional conceptual design documents targeted to varying audiences of business and technical aptitude. 

 

Also desired, but not required: 

Knowledge or experience using other Salesforce solutions, such as: 

  • Salesforce Service Cloud 

 

Why Work for Avionos:

The people at Avionos love what we do. We are proud to deliver best-in-class ecommerce and integrated marketing capabilities for our clients. Their success means we’re successful and we take that to heart.  

We’re founded and led by an executive team of experts in our field who value and enjoy teaching our employees how to see around corners, strategically guide our clients, and how to drive real business results. We collaborate and challenge each other to be the best we can be.  

We’re one of Crain’s Chicago’s Best Places to work in 2018, Best Company Culture by Comparably, and a certified Great Place to Work. We have continuous training, mentorship, great benefits, and unlimited vacation. With each year, we continue to beat our goals. This year will be no different. Join us for this exciting ride! 

 

 

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  • Location
    Chicago, Illinois
  • Department
    Consulting
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced
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